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BSB40120

Certificate IV in Business

Set yourself apart with this mid-level course in business. You'll gain specialised skills that will allow you to work in many business roles such as project officer, sales agent or executive personal assistant.

Apply now
STUDY LOCATIONS Greater Brisbane Sunshine Coast Wide Bay Burnett
WAYS TO STUDY TAFE at School Apprenticeships and traineeships
NEXT INTAKE Start date: 03 Feb 2025 Duration: 4 terms View all intakes
WHAT YOU'LL PAY
TAFE at School Full Fee

This is the total course fee for High School students also studying at TAFE.

$3,180

Course overview

Upgrade your career in business with this mid-level certificate in business. This qualification gives you the ability to apply a broad range of specialised skills in roles including executive personal assistant, project officer or sales agent. 

According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training. 

This certificate will give you specialised skills, as well as a broad range of knowledge and technical skills needed to succeed in many roles. With various streams of specialisation, you may gain skills in presentations, database design, business resource organisation and team and individual development. 

Successful completion of this course will enable you to apply for skilled work within professional office environments in both the public and private sector. You will be able to build a career and be well placed for further study.

What can I do?

  • Sales Agent
  • Sales Account Assistant
  • Project Officer
  • Office Administrator
  • Executive Personal Assistant
  • Administrator

Course outcome:

BSB40120 Certificate IV in Business

 

Or


BSB40120 Certificate IV in Business (Administration)

 

depending on electives available in the chosen mode of study

Technology

With TAFE Queensland you study in environments equipped with the latest industry-standard technology. You will be job ready and desirable to future employers as you will have relevant and up to date experience with computing platforms and programs.

Industry connections

At TAFE Queensland we maintain strong and relevant industry connections. Our teachers have their finger on the pulse and are equipped to guide you through your education. They'll give you the ability to meet and exceed expectations set within the business world.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

 

Qualification received will depend on chosen study mode:

  • TAFE at School - BSB40120 Certificate IV in Business
  • Traineeship - Elective units will be selected in consultation with your employer and included on your training plan.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBCRT411
    Apply critical thinking to work practices
    UNIT CODE :
    BSBCRT411
    Unit description :
    This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
  • UNIT NAME
  • Apply critical thinking to work practices

  • UNIT CODE
  • BSBTEC404
    Use digital technologies to collaborate in a work environment
    UNIT CODE :
    BSBTEC404
    Unit description :
    This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
  • UNIT NAME
  • Use digital technologies to collaborate in a work environment

  • UNIT CODE
  • BSBTWK401
    Build and maintain business relationships
    UNIT CODE :
    BSBTWK401
    Unit description :
    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
  • UNIT NAME
  • Build and maintain business relationships

  • UNIT CODE
  • BSBWHS411
    Implement and monitor WHS policies, procedures and programs
    UNIT CODE :
    BSBWHS411
    Unit description :
    This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
  • UNIT NAME
  • Implement and monitor WHS policies, procedures and programs

  • UNIT CODE
  • BSBWRT411
    Write complex documents
    UNIT CODE :
    BSBWRT411
    Unit description :
    This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
  • UNIT NAME
  • Write complex documents

  • UNIT CODE
  • BSBXCM401
    Apply communication strategies in the workplace
    UNIT CODE :
    BSBXCM401
    Unit description :
    This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
  • UNIT NAME
  • Apply communication strategies in the workplace

  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
South Bank
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Full Fee: $3,180

    This is the total course fee for High School students also studying at TAFE.

demo

South Bank

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,180

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
South Bank
On Campus
14 Jul 2025
4 terms
Part time 1 day per week
  • TAFE at School Full Fee: $3,180

    This is the total course fee for High School students also studying at TAFE.

demo

South Bank

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

14 Jul 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,180

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Nambour
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Mooloolaba
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Bundaberg
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Gympie
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Hervey Bay
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Maryborough
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Download Brochure

Certificate IV in Business (BSB40120)
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You will be required to complete the Basic Key Skills Builder (bksb) to identify any Learning Support needs.

It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.

You will be required to access and use technology to complete the learning assessment activities and resources within this course.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more