PSP50122

Diploma of Government

Elevate your knowledge of compliance and diversity to gain employment or progress your career in the public sector. This course will equip you with advanced skills to work in the public sector, including supervisory positions.

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WAYS TO STUDY Online

NEXT INTAKE Start date: 03 Mar 2025 Duration: Average course duration 18 months View all intakes

WHAT YOU'LL PAY

Full Fee

$6,010

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Course overview

Develop strong leadership skills to uphold the ethical, legislative and compliance requirements of the public sector, which are critical to any role within the public sector.

According to the Australian Government's MySkills service, there is stable future growth predicted for people working as policy and planning managers. There are likely to be around 15,000 job openings in this area over the next five years.

During this course, designed for prospective and existing public servants, you will develop advanced leadership skills in manage performance, conflict resolution, communications and working within a policy/procedure framework. You will augment your knowledge in respect to public sector values and will learn to conduct research and analysis, and implement risk management procedures and policies.

Successful completion of this course will qualify you to work within the public service sectors in a range of positions, including supervisory positions such as the management of policy, operations, customer service, complaints, projects, risk and compliance.

What can I do?

Policy Manager (Public Sector)
Operations Manager (Public Sector)
Customer Service Manager (Public Sector)
Project Manager (Public Sector)
Personnel Manager (Public Sector)
Compliance and Risk Manager (Public Sector)
Administrative Services Manager (Public Sector)
Complaints Manager

Course outcome:

PSP50122 Diploma of Government

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

Please note: When studying online students must follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. See Need to Know section of this course brochure for further details.

UNIT CODE
UNIT NAME

UNIT CODE
PSPETH008

Promote the values and ethos of public service

UNIT CODE :
PSPETH008

Unit description :
This unit describes the performance outcomes, skills and knowledge required to promote ethical standards to assist staff avoid conflicts of interest and to model and foster integrity. This unit applies to those working, either independently or as part of a team where they may have some supervisory responsibilities, in public sector roles or in similar organisational contexts. They perform complex tasks in familiar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Promote the values and ethos of public service

UNIT CODE
PSPLEG007

Promote compliance with legislation in the public sector

UNIT CODE :
PSPLEG007

Unit description :
This unit describes the performance outcomes, skills and knowledge required to promote compliance with legislation in the public sector. This unit applies to those with responsibility for encouraging and assisting others to comply with public sector guidelines and procedures. Those undertaking this unit generally work independently and have supervisory responsibilities. They perform complex tasks in familiar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Promote compliance with legislation in the public sector

UNIT CODE
BSBWRT411

Write complex documents

UNIT CODE :
BSBWRT411

Unit description :
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
UNIT NAME
Write complex documents

UNIT CODE
PSPGEN101

Use complex workplace communication strategies

UNIT CODE :
PSPGEN101

Unit description :
This unit describes the performance outcomes, skills and knowledge required to use complex workplace communication for working with internal and external clients, colleagues and other staff. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work autonomously with middle management responsibilities, performing complex tasks, in a range of familiar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Use complex workplace communication strategies

UNIT CODE
PSPGEN115

Uphold and support inclusive workplace practices

UNIT CODE :
PSPGEN115

Unit description :
This unit describes the performance outcomes, skills and knowledge required to value diversity and inclusion in the workplace. This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context. Those undertaking this unit work independently, possibly supervising others, performing complex tasks in a range of familiar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Uphold and support inclusive workplace practices

UNIT CODE
UNIT NAME

UNIT CODE
BSBWHS311

Assist with maintaining workplace safety

UNIT CODE :
BSBWHS311

Unit description :
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation's work health and safety (WHS) policies, procedures and programs as part of a small work team.
UNIT NAME
Assist with maintaining workplace safety

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBXCM501

Lead communication in the workplace

UNIT CODE :
BSBXCM501

Unit description :
This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
UNIT NAME
Lead communication in the workplace

UNIT CODE
PSPGEN118

Provide leadership

UNIT CODE :
PSPGEN118

Unit description :
This unit describes the performance outcomes, skills and knowledge required to achieve operational results and effective working relationships through leadership, feedback and support of individuals in a workgroup. The workgroup may exist in the workplace, be formed for a special purpose or project, or consist of community members, volunteers or inter-agency members. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work autonomously with management responsibilities, performing complex tasks in a range of familiar and unfamiliar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Provide leadership

UNIT CODE
PSPGEN100

Manage conflict

UNIT CODE :
PSPGEN100

Unit description :
This unit describes the performance outcomes, skills and knowledge required to manage conflict. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work independently performing complex tasks in a range of familiar and unfamiliar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Manage conflict

UNIT CODE
PSPGEN106

Conduct research and analysis

UNIT CODE :
PSPGEN106

Unit description :
This unit describes the performance outcomes, skills and knowledge required to undertake research and analysis. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit performing complex tasks in a range of familiar contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
UNIT NAME
Conduct research and analysis

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

Online self-directed

All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more
View comparison chart

STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Online self-directed	03 Mar 2025	Average course duration 18 months	Part time up to 2 units per intake. 12 weeks per intake	Full fee: $6,010 This is the total course fee. Read more about student loans and payment plans. More Apply
Online self-directed Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 03 Mar 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. Average course duration 18 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time up to 2 units per intake. 12 weeks per intake The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Full fee: $6,010 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

You will be able to access your learning materials 24 hours a day, seven days a week, from the first day of your study period for the relevant units of competency. You must be enrolled to access your learning materials.

Online self-directed study allows you to enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Learn more

Online self-directed courses are structured into fixed intakes that have set durations of 12 weeks from the study commencement date. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake or the units required to complete a cluster/stage.

Online virtual classroom study allows you to enjoy the freedom of choosing where you study, with no on-campus commitments. Virtual classes are delivered online, to a scheduled timetable, allowing you to interact with fellow students and high-quality educators from the comfort of a location that best suits you. You will be expected to undertake additional self-directed study in order to complete the course requirements. Learn more

Online with on campus practical allows you to enjoy the freedom and flexibility of choosing when and where you study to complete the online component of your course followed up by a scheduled practical component on campus.

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Diploma of Government (PSP50122)

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Diploma of Government

COURSE CODE: PSP50122

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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VET Student Loan - $12,063 cap

The VET Student Loans program assists eligible students enrolled in approved courses to pay their tuition fees. The Australian Government charges full fee-paying (non-subsidised) students a 20 per cent loan fee in addition to their tuition fees. A VET Student Loan is a debt that must be repaid.

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Entry requirements

There are no formal entry requirements for this course.

Resources required

Access to Internet

All students require reliable access to the internet in order access the course material and submit assignments.
Students should access Connect and other TAFE Queensland systems using Google Chrome

Software

Students require a computer with access to a full version of Microsoft Office – including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Open source versions of Microsoft Office i.e. Open Office (files are saved as *.odt) is not compatible with Connect
Students may be required to attend class, webinars and tutorials via Zoom or Microsoft Teams

Mac Users

PLEASE NOTE: For this qualification you are required to use Microsoft Office for MAC.
If you are using a MAC you are not to save documents as “Pages” (*.pages) or “Numbers” (*.numbers) or Keynote (*.keynote).

Video Recordings

Students are required to complete a range of video and audio recordings throughout the qualification. Students need to have access to suitable equipment e.g. smartphone/webcam/tablets/
Students will need suitable software to complete these recordings e.g. Zoom, Video Compression Software, Video Editing software such as Screencast-o-matic

Important information

Order of Study
Study is structured into fixed intakes which have set durations (completion date is 12 weeks from the commencement date of each intake). Study can be commenced at the beginning of each intake.

When studying Online self-directed students must follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Apply through QTAC

You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Full Time : 6 months

Next Start : 28 Jan 2025

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Diploma of Government

Course overview

What can I do?

Course outcome:

Core units

Elective units

Download Brochure

Ask a question

Diploma of Government

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

VET Student Loan - $12,063 cap

Entry requirements

Resources required

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

Apply through QTAC

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Certificate III in Community Services

Careers