The Student Portal will be unavailable from 4:30pm, Friday 25 October 2024 and will return over the weekend. For other technical support click here.

Personalise my view
Personalise my view

😊 Personalise my view

We use cookies, including those from third-party providers, to enhance your online experience and deliver personalised advertisements. By using our website, you consent to our use of cookies and our privacy policy

BSB10120

Certificate I in Workplace Skills

Set yourself on the path to a career in business with this introductory qualification. This course will prepare you for further study and equip you with the foundation skills to work in a range of entry-level administrative positions.

Apply now
STUDY LOCATIONS North Queensland Central Queensland
WAYS TO STUDY On campus
NEXT INTAKE Starts anytime Duration: 6 months View all intakes
WHAT YOU'LL PAY
SEE Concession

Fee concessions may apply to this government funded course for eligible students. Learn more

$0
Concession

Fee concessions may apply to this subsidised course for eligible students. Learn more

$1,410
Subsidised

There are a range of government funded courses available for eligible students. Learn more

$1,545
Full Fee

This is the total course fee. Read more about student loans and payment plans.

$2,080
Eligibility calculator

Course overview

Set yourself on the path to a career in business with this introductory qualification. This course will prepare you for further study and equip you with the foundation skills to work in a range of entry-level administrative positions.

According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job opening expected over the next five years.

In this course you will develop the basic skills needed to work effectively in a business environment. You will learn how to use digital devices and technologies for work practices, as well as how to collect and record data. You will also learn how to work effectively with others and be sustainable in the workplace.

Successful completion of this course will give you the basic knowledge required to complete further studies in this area. You will also be prepared to enter the workforce in a range of administrative and clerical roles.

What can I do?

  • Administration Assistant
  • Office Assistant
  • General Clerk

Course outcome:

BSB10120 Certificate I in Workplace Skills

SEE Program Funding

This course is eligible for SEE program funding, meaning it could be free for eligible job seekers who are registered with a Job Active or Centrelink. Training is proudly delivered by TAFE Queensland and funded by the Australian Government Department of Education, Skills and Employment. Learn more >

Further study pathways

At TAFE Queensland we believe in providing quality pathways to further education opportunities. We can work with you to develop a personalised learning program to develop your skills in language, literacy and numeracy or progress you to a vocational pathway course.

What you will study

The successful achievement of this qualification requires you to complete all core and 4 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBOPS101
    Use business resources
    UNIT CODE :
    BSBOPS101
    Unit description :
    This unit describes the skills and knowledge required to identify, use and maintain resources to complete a variety of tasks under direct supervision.
  • UNIT NAME
  • Use business resources

  • UNIT CODE
  • BSBPEF101
    Plan and prepare for work readiness
    UNIT CODE :
    BSBPEF101
    Unit description :
    This unit describes the skills and knowledge required to identify and document current skills and plan future skills development with support and supervision.
  • UNIT NAME
  • Plan and prepare for work readiness

Ways to study
  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Atherton
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Atherton

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Atherton
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Atherton

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Bowen
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Bowen

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Bowen
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Bowen

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Charters Towers
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Charters Towers

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Charters Towers
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Charters Towers

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Mount Isa
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mount Isa

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Mount Isa
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mount Isa

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Palm Island
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Palm Island

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Palm Island
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Palm Island

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Cairns
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Cairns

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Cairns
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Cairns

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Innisfail
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Innisfail

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Innisfail
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Innisfail

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Burdekin
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Burdekin

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Burdekin
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Burdekin

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Whitsundays - Cannonvale
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Whitsundays - Cannonvale

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Whitsundays - Cannonvale
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Whitsundays - Cannonvale

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Ingham
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Ingham

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Ingham
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Ingham

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Townsville - Pimlico
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Townsville - Pimlico

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Townsville - Pimlico
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Townsville - Pimlico

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Mareeba
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mareeba

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Mareeba
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mareeba

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Mackay
On campus with some online
Anytime
1 year
Part time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mackay

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

1 year
Workload

The average amount of time students will need to allocate to study each week.

Part time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Mackay
On campus with some online
Anytime
6 months
Full time
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

demo

Mackay

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime
DURATION

The total length of time it takes to complete the course.

6 months
Workload

The average amount of time students will need to allocate to study each week.

Full time
WHAT YOU'LL PAY
  • SEE Concession: $0

    Fee concessions may apply to this government funded course for eligible students. Learn more

  • Concession: $1,410

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,545

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $2,080

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

Download Brochure

Certificate I in Workplace Skills (BSB10120)
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You will be required to complete the bksb to identify any Learning Support needs.

It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.

You will be required to access and use technology to complete the learning assessment activities and resources within this course.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You are also required to have access to a calculator, a laptop or tablet device, a USB and a headset including microphone.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more